Privacy Policy

Last Updated: July 14, 2026

At Silvroot, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our herbal wellness products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Mobile number
  • Billing and shipping address
  • Payment details (processed securely through trusted payment gateways)
  • Order history
  • Device information
  • Browser type
  • IP address
  • Cookies and browsing behavior

How We Use Your Information

Your information helps us:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products and services
  • Personalize your shopping experience
  • Detect fraudulent transactions
  • Comply with legal obligations

Payment Security

We do not store your debit card, credit card, UPI PIN, or banking credentials on our servers. Payments are securely processed through trusted third-party payment providers that use industry-standard encryption and security practices.

Cookies

We use cookies to:

  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Provide a better browsing experience

You can disable cookies through your browser settings, although some website features may not function properly.

Sharing of Information

We do not sell or rent your personal information.

We may share information only with trusted service providers such as:

  • Shipping partners
  • Payment gateways
  • Technology providers
  • Legal authorities when required by law

These partners are required to protect your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

While we strive to protect your information, no online transmission or storage method is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your account details
  • Delete your account, subject to legal requirements

Please contact us for any such requests.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Silvroot
Email: silvRoot01@gmail.com
Phone: +91-9711800801